Shipping Policy – Peak99
At Peak99, all our products and services are digitally delivered. We do not ship any physical goods.
1. Nature of Services
Peak99 provides digital services including (but not limited to):
Web Hosting Services
Cloud Hosting
WordPress & Business Hosting
VPS & Dedicated Servers
Domains & SSL Certificates
Related digital add-ons and services
Since these are non-physical, electronic services, no shipping or courier delivery is involved.
2. Service Delivery Method
All services are delivered through electronic means such as:
Account activation via email
Access credentials shared through the client portal
Service provisioning on Peak99 servers
Digital confirmations and invoices via email
3. Delivery Timeline
Most hosting services are activated instantly or within a few hours after successful payment and verification.
VPS and Dedicated Servers may take up to 24–48 hours for provisioning.
Domain registrations and SSL certificates are processed as per registry and third-party provider timelines.
Delays may occur due to:
Payment verification
Fraud prevention checks
Incomplete or incorrect customer information
4. No Physical Shipping Charges
As Peak99 does not ship physical products:
No shipping fees are charged
No tracking numbers are provided
No courier partners are involved
5. International Availability
Our digital services are available globally unless restricted by law, regulation, or service provider limitations.
6. Customer Responsibility
Customers are responsible for:
Providing accurate contact details
Monitoring registered email for service-related communication
Accessing and managing services through the billing or client portal
7. Support & Contact
For questions related to service activation or delivery, contact us at:
📧 info@peak99.com
📞 +91 9519092190
🕙 Support Hours:
Monday to Saturday | 10:00 AM – 6:00 PM
